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| New Moderator help needed - Software Assistance - WowUltra - WowUltra Forums | |||||||||||||||
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banjo brad Member 
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I have just agreed to help the site administrator by becoming a moderator for our website. Now that he has made me a "super moderator," I cannot find out how to go about doing the things a moderator needs to be able to do: 1. Lock a topic 2. Delete a post and/or a topic 3. Lock a user's ISP 4. Make a topic "sticky." There is no link given anywhere on the site, nothing in the FAQs or Help files. On another site which I help moderate, these are all available from the toolbars in the forums, available to moderators only, along with the standard user tools (edit, reply, etc.). Banjo Brad
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martin_wynne Licence Holder 
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Hi Banjo Brad, Try here: http://www.wowbb.com/admin_guide/ It needs updating for Ultra, but Jim's very busy at present. Martin. Last edited on Sat Aug 2nd, 2008 10:44 pm by martin_wynne |
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Robert Member 
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I too am new to this but from the bit I have learned if your permissions have been set correctly and if you scroll down to the end of the topic you should see a selection of buttons. There are Select - Edit - Close (Which is same as Lock) - Move - Delete. There is no Sticky as such but if you choose Important instead of Normal for your post then it has the same effect. Someone else will have to tell you about locking ISP's. If I haven't got the above right someone will soon come along and correct me. Hope this is helpful.
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Di Customer Service Rep. 
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Robert wrote: I too am new to this but from the bit I have learned if your permissions have been set correctly and if you scroll down to the end of the topic you should see a selection of buttons. There are Select - Edit - Close (Which is same as Lock) - Move - Delete. youre correct Robert  the only one that can ban IP's and such is the admin of the board. all the banning is done in the admin panel
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Di Customer Service Rep.
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martin_wynne wrote: Hi Banjo Brad, it is currently on our "to-do" list
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banjo brad Member
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Thanks, Robert, I overlooked those. They are so far down at the bottom that they are easily overlooked. Plus, the descriptions really aren't very intuitive to figure out. I still can't find the "lock/ban" ISP or email, though. Banjo Brad
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banjo brad Member
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Busy testing while you were posting, Di! Guess I'll have to let the admin take care of those items, then. It would be nice if moderator functions were in a separate, smaller section of the guide - that looks more aimed at the administrator and setting up the site. I'd also like to see things like this in a pdf format, I have trouble reading long involved documents on screen - my eyes dry out and the screen blurs.  Give me a good, old-fashioned anyday (I have an entire bookcase devoted to manuals from CP/M source code to REALBasic Language Reference/User Guides)  Thanks. Banjo Brad Last edited on Sat Aug 2nd, 2008 11:39 pm by banjo brad |
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Di Customer Service Rep.
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banjo brad wrote: Busy testing while you were posting, Di! a moderator's control panel is already in the works, brad. we're hoping it will make it to our next version.
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TVDinner Getting Fatter By The Minute 
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I would also like to recommend that the site owner/admin SHOULD be showing you these things. If you are just "made" a mod or super mod with no instruction, direction, or basic training, then you can easily screw up a lot of stuff without even knowing what you have done. One thing the things that I would like to do for my sites is create a private training forum for the moderators that will have different threads with instructions on how to do things (like lock threads, move threads, delete a post, etc etc etc). Almost like a private training manual for the staff. Remember that in real life at your company or business you would not make someone a manager, or even hire a brand new employee, and just let them do whatever they wanted to. You would train them of course and give them the tools and knowledge they need to be successful (hopefully). Running a forum is really no different. I think we all (myself included) regularly assume that people will just "do it and be fine on their own" and many times that is a very dangerous way of thinking.
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banjo brad Member
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TVD- I've been a moderator on another site since that one started using moderators. This site just came back to the WOW family after a short excursion to a different package that had moderators (the original version here didn't have that ability). The Administrator also hasn't had the time to try to figure some of this stuff out. The "temporary" trial had a "moderators control panel" that was not as cryptic as the current controls here are. As far as company training, I was a supervisor for close to 6 months before I was scheduled to attend my first "management training", which turned out to be a personality evaluation. I moved into the engineering department after one year, because I never got the training on how to handle the paperwork expected of a supervisor, and I realized that I was not the type to manage people (my method of supervising consisted of trying to show them how to do the work, which quickly became the "ok, stand here and watch what I do" style). At least I was smart enough to know that managing people was not my forte!
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TVDinner Getting Fatter By The Minute
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I'm sorry you never got the training at your job, lol. That can be a difficult time. As far as the boards I think I am going to work on something for my TBB site and if I like it I might try to figure out a way to share the info with everyone.
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wingnutter Forever Learning 
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Glad you got some of this sorted Brad.
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wingnutter Forever Learning
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TVDinner wrote: I would also like to recommend that the site owner/admin SHOULD be showing you these things. If you are just "made" a mod or super mod with no instruction, direction, or basic training, then you can easily screw up a lot of stuff without even knowing what you have done. One thing the things that I would like to do for my sites is create a private training forum for the moderators that will have different threads with instructions on how to do things (like lock threads, move threads, delete a post, etc etc etc). Almost like a private training manual for the staff. Those are all good points James.
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| WowUltra Forums > WowUltra > Software Assistance > New Moderator help needed | |
